ISLAMABAD, Pakistan: Citizens’ issues related to the Sehat Insaf Card have been linked to the Pakistan Citizen Portal.
In this regard, on the direction of Prime Minister Imran Khan, the Prime Minister’s Delivery Unit (PMDU) has issued a directive, according to the Prime Minister Office.
قومی صحت کارڈ کے نظام کی مزید بہتری کے لیے وزیراعظم کا بڑا اقدام
قومی صحت کارڈ سے متعلق شہریوں کے مسائل پاکستان سیٹیزن پورٹل سے منسلک
سیٹیزن پورٹل پر قومی صحت کارڈ کے نام سے خصوصی کیٹگری آلاٹ pic.twitter.com/sbQdPlQ8y2
— Prime Minister’s Office, Pakistan (@PakPMO) September 4, 2021
The Pakistan Citizen Portal will enable citizens to lodge direct complaints regarding refusals for treatment in hospitals, lack of facilities, and staff behavior.
The portal will also allow the citizens to complain about a lack of information on treatment expenses and delays in treatment.
The Chairman State Life will ensure prompt resolution of citizens’ grievances.
In this regard, special dashboards have also been allotted to top officials of State Life.
