There are a number of 10 United Arab Emirates (UAE) government services that the residents and citizens can avail through the popular mobile app WhatsApp i.e., paying for a parking ticket, issuing a birth certificate, or reporting a crime etc.
Find below the list of some of UAE government services offered on WhatsApp;
Contact with Sharjah Municipality
Through their WhatsApp number 0501617777, the Sharjah residents can share their feedback, complaints, or suggestions with the City’s Municipality Director General.
Issuance of Birth Certificate
The UAE nationals and residents can use the Ministry of Health and Prevention’s WhatsApp number: +97142301221 to obtain the Birth Certificates of their Children for Dh65.
Payment of Parking Fees
In Dubai, motorists in Dubai can send a WhatsApp to Roads and Transport Authority’s (RTA) Chatbot Mahboub on +971 58 8009090 to pay for parking tickets.
Payment of Utility Bills
Through the Dubai Energy and Water Authority (DEWA) WhatsApp number +971-4-601-9999, the City residents can pay their utility bills and monitor their water and power usage.
By accessing the DEWA WhatsApp Service, residents can receive real-time updates on their consumption, helping them track their usage patterns and make informed decisions regarding their energy consumption.
Here are the Services available on DEWA’s WhatsApp account:
- Supply Management
- Smart Response
- Track Services Requests
- Consumption Management
- Bill Payment
- Methods of Payment
- Pay for a Friend
- Auto Pay
- Refund Service
- Billing Transaction History
- Slab Tariff
- Tariff Calculator
Report Women & Child Abuse
In Sharjah, women and children can report abuse and violence via WhatsApp with the launch of Sharjah Social Services Department’s (SSSD) 24/7 Chatbot Service.
The abuse victims can get help through the WhatsApp number 0097165015995.
A Smart Assistant named ‘Salem’ automatically responds to complaints and guides a user through a process that would allow him or her to get help.
Report Domestic Violence, Bullying & Human Trafficking
In 2022, the Dubai Foundation for Women and Children (DFWAC) launched a WhatsApp channel to receive reports of violence, as well as requests for psychiatric, social, or legal advice.
The new service — which aims to facilitate and speed up the provision of the foundation’s services — can be obtained by texting the foundation via WhatsApp through the hotline number 971-800-111.
Book a Doctor’s Appointment
With the Abu Dhabi Health Services Company Seha’s WhatsApp Booking Service, residents can easily make, manage, and schedule follow-up appointments in under two minutes through the number – 02 410 2200
For Queries or Complaints
The UAE residents can contact the Ministry of Human Resources and Emiratisation Department through WhatsApp to submit any queries or complaints.