ISLAMABAD, Pakistan: The Federal Minister for Information and Broadcasting Senator Syed Shibli Faraz on Thursday launched the Pakistan Citizen Portal Help Line at the Prime Minister’s Office in Islamabad.
The Pakistan Citizen Portal Help Line was launched under the directive of Prime Minister Imran Khan to facilitate the masses, and it will be operational 24/7.
— PakistanPMDU (@PakistanPMDU) September 24, 2020
It follows the decision to link the Complaint Cells of Federal Institutions with Pakistan Citizen Portal.
Prime Minister Imran Khan accorded his approval to the One Window Complaint System. He directed to complete the work on the One Window Operation within 60 days.
As per the Prime Minister’s Office, initially, 33 Complaint Cells of the Federal Institutions will be linked with Pakistan Citizen Portal.
The Prime Minister’s Office said that the move will strengthen the complaints system. It said that it will help mitigate the grievances of the people.
وفاقی اداروں کے کمپلینٹ سیلز (شکایت سیل) کو پاکستان سٹیزن پورٹل سے منسلک کرنے کا فیصلہ
— PakistanPMDU (@PakistanPMDU) September 23, 2020