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PTA Conducts Mobile Quality of Service Survey on GT Road & Indus Highway

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ISLAMABAD, Pakistan: The Pakistan Telecommunication Authority (PTA) has conducted an independent Quality of Service Survey of GT Road (Lahore to Peshawar) and Indus Highway (Peshawar to Karachi) from February 22 to 24, 2021 to measure the performance of Cellular Mobile Operators (CMOs) in terms of mobile coverage, service availability & quality

The survey results reveal that good 3G coverage is available throughout GT Road whereas Indus Highway has adequate 3G coverage with patchy 4G coverage.

Overall, satisfactory voice, SMS, and data services are available on both highways.

However, few anomalies have been observed in voice and SMS QoS parameters of all CMOs throughout GT Road (from Lahore to Peshawar) and Indus Highway (from Peshawar to Karachi).

The Cellular Mobile Operators have met the 3G and 4G signal strength and User Data Throughput on entire GT Road while on Indus Highway, 3G signal strength of CMOs was found in compliance with license standard whereas 4G signal strength was below the license standard.

The CMOs have been directed to rectify the issues highlighted by the PTA, optimize mobile network so as to improve Key Performance Indicators up-to-the license standards, and also plan additional resources/sites throughout the above-stated routes.

A confirmatory survey will be conducted upon receipt of compliance from the licensees.

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