Khushhali Microfinance Bank launches USSD Banking for remote-monitoring of accounts

BusinessKhushhali Microfinance Bank launches USSD Banking for remote-monitoring of accounts
  • It enables phone-users to remotely monitor their Khushhali bank accounts

ISLAMABAD, Pakistan: Khushhali Microfinance Bank Limited (KMBL) – a leading financial institution in Pakistan, has pioneered another technological advancement to add convenience for its customers, with a mobile-banking solution.

This state-of-the-art digital tool enables ‘remote-monitoring’ of your KMBL account, even if the account-holder uses a basic ‘Feature-Phone’.


The customers do not need to own a smartphone for using this new service, which is based on a secured ‘Unstructured Supplementary Service Data’ (USSD) channel, to ensure accessibility without the need to physically visit a bank-branch or owning a smart phone.

In the first phase of this innovative venture, all the KMBL customers using Zong, Ufone and Jazz/Warid telecom services will be able to avail the Khushhali USSD Mobile Banking, simply by dialing *8226#. During the initial phase, this solution will offer basic features like: Loan-Account Inquiry, and Account Balance Inquiry for the Current and Saving Accounts.

The President of KMBL – Ghalib Nishtar stated that: “Introduction of this revolutionary service is another milestone in KMBL’s journey towards digital-transformation. Following our vision, we strive to offer highly evolved banking services, on-the-go, round-the-clock, while we are striving to resolve the socio-economic challenges and financial-security issues faced by the masses, especially during the global Covid-19 pandemic. This venture is in line with global best-practices and the vision of State Bank of Pakistan (SBP), to enable online access to banking for the consumers.”

KMBL’s technology-partner for this project is: “Virtual Remittance Gateway (Private) Limited” (VRG) – a TPSP company, duly licensed by SBP and Pakistan Telecommunications Authority (PTA), to perform ‘Interoperable-Payments’, along with channeling, routing and switching of electronic-transactions, using Unified USSD service.

Being one of the most resourceful institutions in Pakistan – KMBL is evolving in sync with the highly competitive banking industry of the country. It is deploying the latest mobile-banking solutions, in compliance with the government’s favorable policies, to inspire and elevate the nation at par with the developed world.

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