Robotic Process Automation is the most intuitive approach in automating business tasks and operations. Do you know 81% of Forbes Global 2000 companies have invested in RPA? However, unfortunately, only 50% have been successful in implementing it. It isn’t the technology’s fault, but of the ones who have been implementing it. If done right, businesses can scale their virtual workforce past 50 bots and multiply operational efficiency.
Only by keeping a few things in mind and making the right strategic decisions, you can implement RPA for your business. Here is how:
Prioritize your business processes
It is not a wise practice to automate all of your business processes and tasks. Before formulating a case for automation, it is incumbent upon organizations to be sure which processes and tasks are best automated. If you want optimum results, the first thing you need to do is identify which processes will yield the highest ROI. You can decide this based on the impact in review, the frequency of execution, the extent to which the human-level decision-making is required, and how they vary from industry-standard processes.
In simple terms, the RPA bots can easily perform simple, repetitive tasks. The processes that are not straightforward or require complex evaluation should not be the first ones to be automated. Hence, the rule is that for the initial stage, you keep it as simple as possible.
Find Your Tribe
Even when you have bots carrying out rules-based and repetitive tasks, you need your in-house expertise to streamline the process. The first step in getting your team together with you is to convince your management. Do not rush. Allow your management to understand the benefits of RPA as to how it will improve overall efficiency and increase ROI.
Your team might be reluctant towards RPA implementation, for there is a notion that automation replaces human jobs. Assure your people that it is going to benefit them in what they do and not replace their jobs. Convincing your organization might be taxing, but automation results in better customer experience, rapid ROI, cost reduction, increased compliance, scalability, and flexibility, etc. On average, bots complete tasks approximately 15x faster than manual effort.
Choose the right technology partner
Although no-code RPA solutions are relatively easy to implement, as they are less time-consuming. However, you might hit roadblocks that can potentially derail your RPA journey, resulting in unforeseen expenditure and intensive labor. Therefore, it is essential to choose the right implementation or technology partner.
With the right implementation or technology partner, an expert in assessing, automating, and managing business processes, you can easily identify the best RPA solutions as per your requirement, leading to improved accuracy and efficiency. Systems Limited, Pakistan’s global technology leader, possesses the comprehensive technological expertise from strategy definition, RPA infrastructure, chatbot integration, execution, monitoring & scaling, to custom automation. It has enabled enterprises to redefine how they carry out a wide range of operations.
With the right technology partner and approach, you can empower your workforce and multiply operational efficiency to deliver unparalleled value and competitive advantage.