We are using the internet all the time. Every person in our home has multiple devices connected to the internet. This causes the connection to falter at times and can result in slow internet issues. Sometimes it is because of the connection with various devices while the other times it is due to the old equipment. That being said, if you are facing internet problems, there are a few things that you can do at your end to get rid of them.
Find What’s Causing The Problem?
The first thing you need to check is to find the root cause of your internet issues. To do that, here is what you need to do:
- Do a speed test from any of the connected devices. You can Google ‘PTCL Speed Test’ and use any of the links that appear
- Check your internet package. Sometimes the reason your internet does not work right is that you have a package that does not match your internet requirement
- Run a speed test near the router for wireless connection while disconnecting all the devices instead of the one you are doing the test with
- Compare the results of your speed test to the package speed. If your package speed is in line with the speed test results, it means that you are getting what you pay for, but your package isn’t enough. It might be time for the upgraded package
Restart The Internet Connection!
If you have done the above and your speed test comes fine and is consistent with the package speed, restart your broadband/ internet device. To start the modem, check a button at the back of it. Every modem device has it. Press that and refresh the connection. You also unplug the router and plug it back in.
If the connection is spotty even after that, you need to get in touch with your internet service provider.
How To Improve The Performance?
It is always a good idea to put the modem and router in a room that is central to your house. This way, the devices will be closer to all the connected devices. If you are a gamer, a wired connection is recommended as it has more stable performance.
Other than that, if your package is fine, you should upgrade the modem and router because they might be a hindrance to the performance as well.
Upgrade The Equipment
Go for the modem higher than or equal to DOCSIS 3.1, if you want to get rid of slow internet and speed higher than 500MBPS. If your WiFi isn’t delivering to the best of its capacity, you can go for a router with increased range and better speed.