Daraz is the biggest platform of online shopping in Pakistan as it makes the buyers and sellers meet at one point, having over 15 million products. The quality of the products keeps on varying as the dealers are not as much honest in selling their products as they should be. Due to this insecurity at dealers’ ends, Daraz has to face challenges on its repute thus observing a decrease in the number of customers. As per a recent video, the customer has declared Daraz as fraud online shopping platform according to his experience. You must be curious to know what actually happened. So, here we have got the details!
What Did The Customer Ordered from Daraz?
A video has been going viral on social media in which a child, who is a vlogger as well, unboxes a drone he ordered from Daraz two days before receiving the parcel.
The video shows how much excited the kids are while opening their package. The vlogger kid also tells the price i.e. PKR 6550.
How The Vlogger Kid Unboxed ‘Disappointment’?
As the kid removes the first layer of wrapping, a properly packed box can be seen in the video. Removing the second layer of packing, here comes the box packing of the drone.
Just then the vlogger kid notices the box looks old. At this point, he gets into doubt but even then he wasn’t expecting what he actually unboxed.
Guess what?? There was not even a trace of drone but only garbage stuffed inside the box. That is how the customer actually unboxed ‘disappointed’ while being excited for a new drone he ordered from Daraz. Watch this video!
Is Daraz Really A Fraud Online Shopping Platform?
This is the most important question that comes up in mind as being the number one online shopping platform, it is something not easy to digest.
Well…this is not the first time that customer had to go through such a bad experience. There are hundreds and thousands of complaints from customers on daily basis.
The point is, if Daraz is not directly involved in such frauds, then who is to be held responsible for these experiences? What is the policy of Daraz.pk to deal with such issues?
The complaint portal is not much of a user friendly thing that the customers get solution for their issues promptly.
Although, speculations can’t work to officially declare Daraz as fraud online shopping website, however, all of these customers need an answer from the management.
Who is Responsible For Such Experiences?
Let’s take a moment to consider that Daraz is not into any fraud and they don’t have any intention to make customers suffer.
Even if it is about those fake sellers on Daraz compromising on the quality of products or that of being fraudulent, what action has been taken to minimize such cases?
If the sellers are also doing well and it is all about the courier service, who is going to question them?
With the consideration of all of these points, at the end, it is Daraz.pk to be held responsible because they need to take strict action. They must scrutinize each and every seller, vendors who deliver the parcels and should improve customer support services.
It is all between Daraz and a customer facing trouble as a result of such fraud activities. These bad experiences and then no significant action against them is challenging reputation of Daraz.pk. It’s time to make things better and that can be done only by taking these complaints into consideration on a serious note.
Do you have any bad experience from Daraz to share with us? Let’s contribute to make the word reach higher authorities in order to get proper and reliable solutions.