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Customer Toolkit: Your Ultimate Guide to Daraz 11.11 Shopping

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We know that all of you are super excited for Daraz 11.11 – the mega shopping festival – as it brings you everything you can think of. Daraz 11.11 has brought top brands on one platform to serve the customers with the most exciting offers, deals, and unbelievable discounts on different products. Whether it is about home appliances or kitchen accessories, make-up items or apparel, Daraz is making it a unique shopping experience for everyone.

To make it easier for all of you to shop conveniently on Daraz during the 11.11 sale and grab the best products in the most reasonable rates, we want to share a few tricks. This will allow you to make the most out of the sale.Daraz 11.11 - We know that all of you are super excited for Daraz 11.11 – the mega shopping festival – as it brings you everything you can think of. Daraz 11.11 has brought top brands on one platform to serve the customers with the most exciting offers, deals, and unbelievable discounts on different products. Whether it is about home appliances or kitchen accessories, make-up items or apparel, Daraz is making it a unique shopping experience for everyone.  To make it easier for all of you to shop conveniently on Daraz during the 11.11 sale and grab the best products in the most reasonable rates, we want to share a few tricks. This will allow you to make the most out of the sale. Daraz gives you the option to check the seller ratings and product reviews before rushing to place the order. Conducting your own research will ensure that the product you are ordering is up to the quality mark. Secondly you should also check the delivery timelines so that you are aware of how long it will take for your order to arrive. Next, the customers also have the option to chat with the seller through instant messaging to clear out any doubts or queries they may have pertaining to the product.  Daraz understands that with the growth of online shopping in Pakistan, the challenges are also rapidly increasing. The most difficult challenges relate to maintaining each customer’s trust and projecting a good brand reputation. There are certain sellers who fraudulently deal and sell their products through online marketplaces like Daraz. To minimize this situation, there are certain guidelines which customers can follow while shopping on Daraz this 11.11. •	While paying through bank cards, make sure you do not share your bank OTP with anyone. •	Check your details mentioned on the packaging when your order arrives.  •	Do not pay more than the amount mentioned on your cash on delivery package.  •	Reach out to only the Daraz team in case of return and refund queries.  •	Enter your correct address while placing your order. •	Orders on Daraz can only be placed through the Daraz App or website. No orders are taken through WhatsApp, Facebook, or Instagram.  •	Do not fall for fake lucky draws. All such competitions by Daraz are announced on the Daraz App or on the official Facebook page. •	Official SMS sent are sent through the name Daraz. Being wary of these measures will help in improving your online shopping experience. Moreover, if you are unable to place your order while shopping from Daraz 11.11, you need to check that: •	Are you using the same voucher for more than the allowed times? •	Are you ordering discounted items in bulk? •	Do you have a high cancellation rate on Daraz? These are the possible reasons that might be restricting you from placing the order. Purchase protection is at the core of Daraz’s values and so there are stringent policies in place to ensure that this policy is abided by.  Daraz works hard to provide you with the largest collection of authentic and branded products. Furthermore, when it comes to safety and security of payments, whether the customers pay cash on delivery or avail the convenience of one of Daraz’s digital payment methods, the customers’ privacy is important to Daraz.  When it comes to free and easy returns, Daraz makes sure to attend to all the customer queries as quickly as possible. If a product received is not as advertised, you have the option of returning the product within 7 days and receiving a full refund. There is no cost for returning a product. Daraz has also introduced a return pick-up option in Karachi, Lahore, and Islamabad which means you do not have to leave the comfort of your homes if, unfortunately, you go through such an experience.  All customers should be on a lookout for sticker prices on products. These are great deals that are being offered this 11.11 sale and one should not miss out on them.  To enable faster and more secure deliveries, Daraz has their own warehouses that ensure that all quality checks are being maintained. Many efforts are being made to build a seamless experience for all the customers.  It’s time to test this experience for yourself. Visit the Daraz app now and avail the most exciting discounts on 15 million products from 11th November to 17th November.

Daraz gives you the option to check the seller ratings and product reviews before rushing to place the order. Conducting your own research will ensure that the product you are ordering is up to the quality mark.

Secondly, you should also check the delivery timelines so that you are aware of how long it will take for your order to arrive. Next, the customers also have the option to chat with the seller through instant messaging to clear out any doubts or queries they may have pertaining to the product.

Daraz understands that with the growth of online shopping in Pakistan, the challenges are also rapidly increasing. The most difficult challenges relate to maintaining each customer’s trust and projecting a good brand reputation. There are certain sellers who fraudulently deal and sell their products through online marketplaces like Daraz. To minimize this situation, there are certain guidelines which customers can follow while shopping on Daraz this 11.11.

  • While paying through bank cards, make sure you do not share your bank OTP with anyone.
  • Check your details mentioned on the packaging when your order arrives.
  • Do not pay more than the amount mentioned on your cash on delivery package.
  • Reach out to only the Daraz team in case of return and refund queries.
  • Enter your correct address while placing your order.
  • Orders on Daraz can only be placed through the Daraz App or website. No orders are taken through WhatsApp, Facebook, or Instagram.
  • Do not fall for fake lucky draws. All such competitions by Daraz are announced on the Daraz App or on the official Facebook page.
  • Official SMS sent are sent through the name Daraz.

Being wary of these measures will help in improving your online shopping experience.

Moreover, if you are unable to place your order while shopping from Daraz 11.11, you need to check that:

  • Are you using the same voucher for more than the allowed times?
  • Are you ordering discounted items in bulk?
  • Do you have a high cancellation rate on Daraz?

These are the possible reasons that might be restricting you from placing the order. Purchase protection is at the core of Daraz’s values and so there are stringent policies in place to ensure that this policy is abided by.

Daraz works hard to provide you with the largest collection of authentic and branded products. Furthermore, when it comes to safety and security of payments, whether the customers pay cash on delivery or avail the convenience of one of Daraz’s digital payment methods, the customers’ privacy is important to Daraz.

When it comes to free and easy returns, Daraz makes sure to attend to all the customer queries as quickly as possible. If a product received is not as advertised, you have the option of returning the product within 7 days and receiving a full refund. There is no cost for returning a product. Daraz has also introduced a return pick-up option in Karachi, Lahore, and Islamabad which means you do not have to leave the comfort of your homes if, unfortunately, you go through such an experience.

All customers should be on a lookout for sticker prices on products. These are great deals that are being offered this 11.11 sale and one should not miss out on them.

To enable faster and more secure deliveries, Daraz has their own warehouses that ensure that all quality checks are being maintained. Many efforts are being made to build a seamless experience for all the customers.

It’s time to test this experience for yourself. Visit the Daraz app now and avail the most exciting discounts on 15 million products from 11th November to 17th November.

Mati
Mati-Ullah is the Online Editor For DND. He is the real man to handle the team around the Country and get news from them and provide to you instantly.

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