Country Director ADB visits One Window Ehsaas Center

ISLAMABAD, Pakistan: The Country Director Asian Development Bank (ADB) Yong Ye visited ‘One Window Ehsaas Center’ in Sitara Market of the Federal Capital.


The Prime Minister’s Special Assistant on Poverty Alleviation and Social Protection Senator Dr. Sania Nishtar welcomed him to the center.

The visit explored collaborative options to expand the One Window Ehsaas operations all over the Country.

The Country Director ADB was briefed on the ‘One Stop Shop’ operations of Ehsaas which integrate all benefits for 14 different target groups in one space.

Yong Ye highly appreciated the integration of wide range of services for social protection, financial inclusion, education, health and nutrition, and poverty graduation education at the One Window Ehsaas Center.

“Beneficiaries can access all Ehsaas services and benefits at the One Window Centre,” Dr. Sania Nishtar said.

Following a detailed presentation on the consolidated Ehsaas services at One Window Center of Ehsaas, the Country Director ADB was also given a round of the facility wherein he witnessed one window operations and interacted with staff and beneficiaries.

From Ehsaas’ side, the Secretary Ismat Tahira, the Additional Secretary Syed Moazzam and the Director General Naveed Akbar were also present at the Center.

The One Window Ehsaas has six pillars: firstly, a one stop shop, the Ehsaas Center; secondly, back office digital interface; thirdly, a public facing digital information and services platform; the fourth component is a mobile app; the fifth component is cognitive API architecture the integrated database; and finally, the Ehsaas One-Window Beneficiary Selection and Targeting Policy.

Collectively, these six pillars aim to ensure cohesiveness and coordination across the different programmes offered by different executing agencies and to improve beneficiary experience.

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