Laptops are the most widely used computing devices for productive working. They have overtaken the bulky desktop PC’s over time even for highly intensive tasks like running machine learning models. Portability is an important need of today’s world along with speed and durability for machines.
Laptops have got an immense sales upsurge in the last couple of decades, which resulted in the entrance of several new vendors in the market. This thing brought more competition with innovation in laptops. All the brands offer different catchy specs every month to attract more and more customers. There are, at the moment, two brands, Dell and HP that are competing neck to neck with each other to take the first spot.
In this write-up, we will have a Dell vs HP comparison based on design, components, innovation, and customer support. It will tell us which brand has the overall edge on the other.
Dell
Dell is an American based multinational organization that deals with technological equipment and devices. Dell is well known for producing laptops with innovative design and ultimate specs.
Dell’s Laptops work brilliantly with Microsoft Windows, which is the most used OS in the desktop OS’s domain. They also work fine with other open-source OS such as Linux. Dell brings their laptops to a long-range of customers. They launch entry-level, mid-level, and flagship-level machines for their customers.
Design
You get to see a mixture of reviews in HP vs Dell competition when it comes to Dell’s design. There are many reviewers who think that Dell focuses more on specs rather than design. However, on the other side, many of the reviewers say that they do come with better designs as compared to their biggest competitor HP.
A straightforward example of Dell state of the art designs is their XPS series. Their XPS 13 comes with a sleek and thin design. Dell XPS 13 got huge due to its design worldwide. Many users bought this series just because of its extra portability, sleek design, aluminum finish, and lightweight.
Dell also targeted gamers, and their Alienware series is open evidence of that. Dell’s Alienware is among the top-ranked gaming laptops in 2020. These laptops are packed with everything that can attract gamers like a backlit keyboard, appealing logos, and a glossy finish.
Dell gets an edge when it comes to design with their ultimate lightest, minimalist designs. In a head to head competition between two futuristic design laptops like HP pavilion and Dell Inspiron, Dell Inspiron dominates in almost every prime factor. However, HP’s Omen series is the best in the business when it’s come to design.
Components
Components are the domain in which Dell kept their dominance in HP Vs Dell comparison. Dell always offers top-quality yet powerful components inside. It offers a long range of components such as CPU’s, GPU’s in their devices concerning their prices. Dell covers almost every range, starting from budget to elite products with a variety of components.
You often get to see Dell’s 6th, 7th Generation Core i5 laptops with Intel HD graphics along with limited storage and memory. These laptops are introduced to target mid-range users, who primarily use their laptops for business purposes and routine work.
Apart from that, it also offers 8th, 9th and 10th gen Core i7 with AMD or NVIDIA graphics to reach out to gamers, programmers, and high-end users.
Dell’s Inspiron series and its Alienware product line shows that Dell produces not only high-quality products but also a variety of choices for each user.
Innovation
Innovation is another battleground between the Dell vs HP comparison, and Dell is unstoppable in this area. They regularly introduce the newest innovative technologies and appealing design concepts for their laptops, especially in their XPS series.
Dell initially targeted the business user with its low-end dual-core laptop, which was quite bulky and odd as compared to the newest one in 2020. That collection still worked fine for a time.
However, they brought needed innovation with time due to modern-day demand. Dell’s highly qualified research and development department showcased their brilliance in this regard. Now, today, Dell has multiple states of the art series running, which is offering great services.
You can take the Dell XPS series as an example. It offers all the innovative features like slim design, sleek and glossy outlook, and lightweight. Dell XPS represents the 2020 needs perfectly.
Dell Precision Series rocks with its power in almost every domain like CPU, GPU, RAM, and Storage.
Another revolutionary feature of Dell’s laptops was offered with its Alienware series in the real-time Control center. It allows full optimization of your laptops with important details like temperature, usage, etc.
The only setback that you notice is that they mostly introduce the newest tech inventions only on their high-end laptops. This scheme of business creates a negative impact on its brand and low-end users look for other options.
Customer Support
Customer Support has significant importance in the growth of any top brand. Dell surpasses HP in Customer Support. Many reviewers acknowledge their super supportive Customer Support on top E-commerce sites, with whom Dell collaborates. A major reason behind their full 5-star rating on multiple review websites is Customer Support. They respond to their customer on time.
Additionally, Dell laptop comes with an exceptional warranty. They take immediate action on any hardware fault or software bug and offer real-time replacement or solution. Their customers hardly face any inconvenience.
Where are Dell Laptops Manufactured?
Dell is an American brand. However, 95% of their products are manufactured in 3 Asian countries that are Penang, Malaysia, and China. Its manufacturing unit in Penang is their first unit, which was initiated back in 1995. Their second-biggest manufacturing unit is based in Xiamen, China, which is functioning since 1999.
Chennai, India is in the line as their next manufacturing hub, where they invested a huge amount of $60 million due to high growth in South Asia. Their manufacturing unit in Hortolandia, Brazil manages the South American region.
Their well-known Alienware series of laptops, which has got immense recognition from gamers, are manufactured in the Austin, Texas plant.
Dell closed its several plants, which were based in the US due to high taxes issue back in between 2007-2010. Their plants in Asia and Mexico now manages the workload of those closed manufacturing units.
Why Dell Stand Out?
The main reason behind their ultimate success is due to the variety they offer to their customer. Dell’s produce laptops from entry-level to flagship.
Also, another reason is Dell’s outstanding customer support, which never lets their valued customer down at any cost. They do their best to satisfy the users in time without any inconvenience.
Dell launches new series more often as per modern-day needs. Alongside this, they regularly upgrade the existing ones as well. All these things make Dell’s an idealistic brand to go for.
Hewlett-Packard (HP)
It will not be considered as wrong if we say that the only brand that gives competition to Dell is Hewlett-Packard, widely known as HP. HP is globally known as the top laptop manufacturer. It offers a long range of laptops, starting from entry-level, which are primarily built for routine use to some top-notch high-end laptops, which are mostly preferred by gamers and programmers.
Their new approach to produce gaming laptops has provided them more room in the laptop industry. HP’s laptops integration with Microsoft Windows OS is so smooth. They also work well with Linux OS.
Design
The initial HP laptops were pretty odd in design. However, with time, they have improvised a lot. HP’s new state of the art Spectre x360 is a prime example of that. Its silver color with aluminum finish gives it premium look. The center of attention of this laptop is its perfectly fitted hinges that transform this beauty into a tablet.
HP brought their Omen series in competition with Dell’s Alienware series. And to be very honest, it has challenged the Alienware in almost every aspect. The sleek gaming laptop look of HP Omen has got huge appreciation from the users and reviewers as well in Dell vs HP talks. HP’s new series takes a big lead here.
Additionally, the HP pavilion comes with an unorthodox design, which is liked by many gamers.
Components
HP offers high-end CPU, GPU, RAM, and Storage components with their laptops. However, they lack in quality when it comes to comparison with Dell’s offered components.
HP’s provided graphics always tops when it’s come to a more natural experience. However, their processor’s performance isn’t so good in front of Dell’s processors. HP keyboards with RGB lighting provide them an extra value in comparison with Dell.
Good battery life is also a plus point for HP laptops. They offer more consecutive hours of usage, which is a big edge over its rival in Dell vs HP because gamers always prefer good battery timing.
Innovation
HP’s initial installments were pretty average if we look from an innovation perspective. But, they have raised their game in the last decade from an innovation’s perspective. HP’s Pavilion and Spectre series are top examples of that. Both series offers state of the art designs up to 2020 needs. HP laptops offer features that provide extra ease while using the machine.
HP usually keeps its innovations to its high-end gaming laptops. However, Dell also facilitates business users as well.
HP, also just like Dell, limits its great innovations to its flagship laptops. The reviewers for that also criticize them.
Customer Support
HP Customer Support team put their best effort to ensure that the valuable customers get real-time solutions for occurring issues. They use multiple ways such as phone assistant, FAQ’s, social media to facilitate their customers. HP makes sure that their customers do not face any inconvenience at any time.
However, many users have complained about HP’s phone support services. These complaints always go against the brand’s Dell, on the hand, considered more professional in Customer Support.
Where are Laptops by HP Manufactured?
All the top-tier HP laptop series such as HP Elitebook, HP Probook, HP Envy, HP Pavillion, HP Spectre, and the gaming sensation HP Omen are mostly manufactured inside They hold a 23% share in the US laptop industry.
China, Thailand, Malaysia, and the Philippines are among those countries where HP’s laptops components are manufactured, which are later assembled in the US itself or China.
Why HP Stands Out?
The ultimate reason behind HP’s dominance and success in the laptop market is its attractive designs with powerful specs.
There is a huge amount of laptop users, which prefer gaming laptops even for their casual use. Gaming laptops always offers extra performance. HP rules that domain and it’s another reason why they are stand out.
HP provides a huge range of options to go with, starting from lower-end to higher-end. This variety has picked up ranking among other options.
Now, after a detailed overview of both vendors with pros and cons, we will conclude this Dell vs HP on 4 things which have their significant importance from a buyer’s perspective. It includes gaming experience, prices, durability, and customer support.
Gaming Experience
HP has changed the gaming experience with its HP Omen. This series has ended the dominance of Dell’s Alienware series with its pro-level feel and put an end to Dell vs HP argument.
With an amazing Corei9 processor, NVIDIA’s superb graphics, and PCIe NVMe SSD, HP Omen has become the ultimate choice of gamers.
Pricing
Pricing is another key factor for any brand. If you are tight on budget, then Dell is the only laptop brand that offers good deals. Even their top-class Alienware series costs way less than its competitor HP Omen. So, Dell takes advantage as far as the prices are concern.
Durability
You would never like it if your laptop’s components stop performing at their original level after a year or so. Keeping that in mind, both brands offer excellent components that are durable. Apart from that, if we look at the battery life, then as mentioned earlier, HP is much better than Dell.
Both brands usually come with IPS displays that are long-lasting.
Customer Support
As discussed earlier in detail in the Dell Vs HP debate, Dell is exceptional, when it comes to Customer Support. They offer the best experience among all the other brands.
Final Verdict
Both laptops have their pros and cons. in this Dell vs HP race, If HP is good at design, gaming, and durability, then Dell is better at components, prices, and customer support. Now, it’s up to the user’s preference that what they value the most. So, you should also decide on your priorities as well.
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